See the delightful journey below: 1.
Followed the steps to open account and provided all relevant documents including "Salary Slip" 2. Next day get an email to provide salary slip or company endorsed document with no clarity on why previous salary slip was not ok? I uploaded HR signed contract with my employer 4.
Next day again get automated email to upload salary slip or company endorsed document 5. On my insistence he said that someone will call back in an hour 7.
Not to mention the wait on webchat for more than 15 minutes despite being no-1 on the queue. I ask for a number to be provided of department where I can call myself and I am asked to reach the helpline again Despite asking times the question is deflected on webchat with no clear answer.
I ask to put person knowledgeable on webchat and no clear answer. I receive an email from someone in department again stating the obvious while not addressing my query "DEAR SIR, Your account is hold at your end we are called on your number is not responding and your account sent back reason is mention below. I again ask for clarification on what is wrong with documents i provided as i already provided 2 documents and no response for last 3 days.
Frustrated i write this long story and waste another 15 minutes of my life due to this useless customer experience I am shocked at this behavior not to mention that i am already a Premier banking customer at Meezan on regular banking.
So much for encouraging NRPs to bring in dollars to Pakistan.